Maybe* is proud to be part of the Government’s High Streets Task Force, delivering social media insights for over 3,300 towns and cities across the UK.
Our Retail 2020: What shoppers want report states that while 90% of people plan to return to High Street shops, it may be more of a trickle than a stampede and it may not be yet.
The report finds that 47% of people are nervous about shopping again and of those surveyed 45%
plan to shop less than they did pre-COVID-19. It also details the measures that shoppers expect to see retailers introduce in order for them to return through their doors. This is the information you need. Now.
“Retailers and Placemakers need be aware of what is making consumers nervous so they know what are the key factors to improve their shopping experience and how to reassure shoppers that they will be safe.
This reports helps reveal the attitudes people have towards returning to the shops but also, the pro-active action that can be taken to get more people back sooner.
We believe that it is vital that Retailers and Placemakers know what shoppers expect and how their concerns are shifting.
That's why Maybe* is delivering this ongoing research, so everyone knows what shoppers want in the 'new- normal' world we find ourselves in”
